Now accepting Telehealth appointments. Schedule a virtual visit.

COVID-19


 

The Coronavirus Pandemic

We know how difficult this time has been for virtually everyone all over the world. Whether you are quarantined at home or work an essential job on the frontline, we hope you and your loved ones are safe and healthy. We continue to provide high-quality care to our beloved patients, while also providing Telehealth to those who are unable to come into the office.

Both our Long Island City office and Manhattan office are open to new patients, follow-ups, blood testing (including our in-house laboratory), ultrasounds, nutrition visits, diabetes education, and SARS-CoV-2 PCR molecular testing, rapid testing, and antibody testing.

In addition, we are offering Virtual Training through our neXendo Weight and Lifestyle Management Center to provide you with affordable, personal and group training sessions that you can do from the comfort of your home. All new clients will receive a 15 minute, complimentary, fitness consultation with one of our neXendo Trainers. For more information, please email nexendo@endocrinenyc.com.

We are so thankful for your support during this difficult time, and we hope to see you in the office soon. Please see below for how our office is protecting our patients and staff, COVID-19 educational resources, and ways to protect yourself at home.

COVID-19 Information and Resources:

All patients prior to their scheduled appointments will be screened over the phone to determine whether they have any symptoms or positive exposures. When you come in for your visit, all patients will have their temperature tested prior to coming inside the office and will be asked additional screening questions. All patients must wear a face covering when coming to the office, and no additional family members and/or friends will be allowed in the office or exam rooms. If a patient does not speak English, we provide comprehensive interpreter services. In addition, our waiting room has been redesigned to enforce social distancing. If anyone is currently positive for COVID-19, we ask that you stay home and schedule a Telehealth appointment.

All equipment and surfaces are being disinfected as per CDC guidelines between each patient, and we are using reusable equipment where applicable. All staff are screened at the start of their shift for any symptoms, and all staff are being tested for active infection and antibodies.

 

COVID-19 and Diabetes:

Diabetes does not increase your risk of getting COVID-19, but it does place you at a higher risk for a more serious infection. Our goal is to help you mitigate that risk by staying in control of your diabetic condition. Here are some tips that can help you maintain blood sugar control and reduce your risk of a life-threatening infection:

  1. Make sure that all your prescriptions are up to date and filled, and make sure to take your medications as prescribed.

  2. If you are due for a follow-up appointment, please schedule a visit with an available provider by calling 718-704-5376.

  3. Maintain good hygiene through frequent hand washing.

  4. Do frequent skin checks to make sure you do not have any open/non-healing wounds.

  5. Eat according to the diet recommended by your provider.

  6. Check your blood sugar as directed by your provider. For any unusual low or high blood sugars, please make sure to alert your provider as you may need an adjustment in your medication.

  7. Stay at home if possible, disinfect surfaces throughout your home, maintain appropriate social distance, and wear a mask and gloves when you go outside.

  8. Please do not consume, ingest, or inject any kind of disinfectants.

For additional resources and information, see the American Diabetes Association’s website on how COVID-19 is impacting the diabetic community.

If you are having difficulty obtaining or paying for your insulin, please see the insulinhelp.org to see how you can obtain immediate assistance from various insulin manufacturers.

For assistance with legal matters, including issues with your employer and school, please see these resources from the ADA.

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